MANILA – The Cybercrime Investigation and Coordinating Center (CICC) on Monday is investigating a possible organized breach of certain GCash accounts that resulted in unauthorized fund transfers over the weekend.
In a statement, CICC Executive Director Alexander Ramos said the report filed by actress Marietta “Pokwang” Subong against the mobile payment service provider, allegedly involving PHP 85, 000 lost to unauthorized transfers, is more like an organized breach rather than a system glitch.
“She has to confirm and identify whose numbers received the cash. Does she know them or not? It confuses the general public as to the truth of the fact that happened to her GCash account,” Ramos said.
He invited Pokwang and other victims of similar cybercrimes to call the Inter-Agency Response Center (IARC) hotline 1326 to allow the government to address their concerns.
To date, the IARC hotline has received 21 complaints related to unauthorized fund transfers which made the news over the weekend.
“That’s why we are encouraging victims of this organized breach, including Pokwang, to come forward to explain what happened to their accounts,” he said.
Earlier, GCash reported that a few of its users were affected by errors in an “ongoing system reconciliation process” and assured their customers that their accounts are safe.
“We have identified and reached out to affected accounts. Wallet adjustments are ongoing,” it said.
In a post on Instagram on Saturday, Pokwang shared that the balance of her GCash account was transferred to almost 30 unregistered mobile numbers. (PNA)